Temporary housing you can trust for your insurance claims

When disaster strikes, we'll help you find families a place to get back on their feet

It takes a special sort of temporary housing to feel like a family-friendly home. When disaster strikes, Astra Apartments offers your policyholders spacious, comfortable and affordable apartments that feel like home, right across Australia and New Zealand.

Temporary housing that helps you put things right, fast

When your policyholders are in distress and wondering how they’ll get a roof over their family’s head, your job is to act professionally, quickly and smartly. Our job is to do the same for you.

When you partner with us, you can trust that we will consistently provide you with the most cost-effective, convenient, and comfortable temporary housing options for stays longer than 7 days.

Welcome to superior service for both insurance companies and policyholders.

Newcastle Brunker 1 bed corporate apartment kitchen

Making your claims process easier. One apartment at a time.

Cost management, stress reduction, and a better customer experience

Large inventory

400 one, two and three bedroom residential apartments across Australia and New Zealand.

Flexible check-out dates

You can't always predict how long accommodation will be needed. If you need to shorten or extend the stay, it's no problem.

72 hour cancellations

Insurance claims are a moving target, so if you need to cancel we'll understand.

Stable, predictable pricing

With no rate spikes or black out periods, we help to control your expenses.

24/7 customer service

You don't work 9 to 5 and neither do we. Speak to a real human who can either answer a question, steer you in the right direction, or help you with a booking.... anytime of the day or night.

Fast response

When you need to book accommodation, you can be sure that we’ll respond quickly so that you can do the same for your clients.

Peace of mind when it's needed most

When life has changed enough for your clients, we go above and beyond to ensure their transition into temporary housing is as smooth and stress-free as possible.

High speed apartment WiFi

Leaving home shouldn't mean giving up being able to stream movies or surf the net.

Washing Machine

In-apartment laundry

No need to leave the apartment to take care of the washing and drying.

Kitchen

Kitchen and dining

Our fully-equipped kitchens and dining spaces mean there's room to enjoy home cooked meals together.

Gym

Room to move

Whether they arrive alone or with their family, they'll have room to work, stretch, play, entertain and live as they would at home.

Conveniently located

Conveniently located

Our apartments are located in the heart of business and lifestyle hubs, with shopping, schools and public transport nearby.

Weekly clean

We offer a weekly clean and linen change - because life away from home should have some perks.

Lock

Safe, secure apartments

We know you've got a duty of care to keep your clients safe and we take it as seriously as you do.

24/7 concierge

Concierge and personal support to help with settling in and feeling at home, any time of the day or night.

Looking for a temporary accommodation partner?

We know how to create a home-like environment that suits the needs of displaced families. Let us help you find temporary accommodation that’s right for everyone, at rates that won't blow your budget.
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The safety and well being of our guests has always been, and continues to be our highest priority. You can access the latest information on COVID-19 here.