When disaster strikes, we'll help you find families a place to get back on their feet
It takes a special sort of temporary housing to feel like a family-friendly home. When disaster strikes, Astra Apartments offers your policyholders spacious, comfortable and affordable apartments that feel like home, right across Australia and New Zealand.
Temporary housing that helps you put things right, fast
When your policyholders are in distress and wondering how they’ll get a roof over their family’s head, your job is to act professionally, quickly and smartly. Our job is to do the same for you.
When you partner with us, you can trust that we will consistently provide you with the most cost-effective, convenient, and comfortable temporary housing options for stays longer than 7 days.
Welcome to superior service for both insurance companies and policyholders.
Making your claims process easier. One apartment at a time.
Large inventory
400 one, two and three bedroom residential apartments across Australia and New Zealand.
Flexible check-out dates
You can't always predict how long accommodation will be needed. If you need to shorten or extend the stay, it's no problem.
72 hour cancellations
Insurance claims are a moving target, so if you need to cancel we'll understand.
Stable, predictable pricing
With no rate spikes or black out periods, we help to control your expenses.
24/7 customer service
You don't work 9 to 5 and neither do we. Speak to a real human who can either answer a question, steer you in the right direction, or help you with a booking.... anytime of the day or night.
Fast response
When you need to book accommodation, you can be sure that we’ll respond quickly so that you can do the same for your clients.
Peace of mind when it's needed most
High speed apartment WiFi
Leaving home shouldn't mean giving up being able to stream movies or surf the net.
In-apartment laundry
No need to leave the apartment to take care of the washing and drying.
Kitchen and dining
Our fully-equipped kitchens and dining spaces mean there's room to enjoy home cooked meals together.
Room to move
Whether they arrive alone or with their family, they'll have room to work, stretch, play, entertain and live as they would at home.
Conveniently located
Our apartments are located in the heart of business and lifestyle hubs, with shopping, schools and public transport nearby.
Weekly clean
We offer a weekly clean and linen change - because life away from home should have some perks.
Safe, secure apartments
We know you've got a duty of care to keep your clients safe and we take it as seriously as you do.
24/7 concierge
Concierge and personal support to help with settling in and feeling at home, any time of the day or night.
