Vaib Bhand & Dharmesh Khanna recently joined Astra as joint directors of our Melbourne Southbank location. Both come from professional backgrounds, with experience in finance and hospitality. Between them they have gained enormous experience in the hospitality industry both overseas and in Australia.
What attracted you to Astra Apartments?
Vaid says”Having previously worked in hospitality I felt that my passion & experience were the prefect match for the Astra brand. I believe I can bring real passion and energy to the Southbank market and grow a strong and sustainable business focusing on customer experience and attention to detail.” Whilst Dharmesh adds ““I am excited to be part of the Astra team because of its ethical approach, vibrant team and extensive industry knowledge”
What can you offer guests staying at Astra Southbank?
Vaib continues “I like to give personal and customised experience to guests so that they can feel more comfortable and experience a true home away from home with Astra. Services such as Chef on demand will set us apart. At Astra Southbank we go above and beyond to ensure that guests have a comfortable and enjoyable stay.”
Dharmesh prides himself on taking the time to understand his customer needs and putting the steps in place to provide service beyond their expectations. Patience, attention to detail, need analysis, problem solving attitude and being a perfect host will bring customer delight and generate continuous business.